Legal

Terms of Service

Last updated: July 30, 2026

These Terms of Service (“Terms”) govern your access to and use of the Ascendant Family Learning websites and application, including Ascendant Journal and Ascendant Assistant (collectively, the “Service”), operated by Gray Matter Technologies LLC (“we,” “us,” or “our”). By creating an account or using the Service, you agree to these Terms.

If you are using the Service on behalf of a household or organization, you represent that you have authority to bind that household or organization to these Terms.

1. The Service

Ascendant Family Learning (“Ascendant”) provides tools for families to organize instruction logs, weekly planning, portfolios, hour and attendance tracking, high-school courses and transcripts, and related household education data.

The Service is designed to work alongside the curriculum you already use. Ascendant does not take over curriculum sequence or content.

Product capabilities include:

  • Ascendant Journal — logging, planning support, records, and portfolios
  • Ascendant Assistant — Journal features plus Knowledge Tree tools, check-ins, and optional suggestions

Features may evolve over time. We may add, modify, or remove functionality with reasonable notice when practical.

2. Not Legal Advice or Compliance Certification

The Service is not a law firm and does not provide legal advice.

Tracking features, state targets, overrides, exports, reports, and related tools are for personal organization only. They do not guarantee compliance with any state, provincial, or national education requirement.

You are solely responsible for understanding and meeting all applicable education laws and regulations that apply to your household.

3. Eligibility and Accounts

  • You must be a parent, legal guardian, or other adult with authority to manage the education records of the students in your household.
  • You agree to provide accurate registration information and to keep your login credentials secure.
  • You are responsible for all activity that occurs under your account.
  • Household owners are responsible for the members they invite and for the data entered about students.
  • You may not access another household’s data or attempt to interfere with or disrupt the Service.
  • You remain the teacher and decision-maker for educational choices in your household.

4. Acceptable Use

You agree not to misuse the Service. Prohibited conduct includes:

  • Uploading unlawful, harmful, or infringing content
  • Uploading personal information of others without appropriate authority
  • Attempting unauthorized access to accounts, data, or systems
  • Attempting to bypass household isolation or access controls
  • Reverse engineering the Service except to the extent applicable law prohibits such restriction
  • Overloading or interfering with infrastructure
  • Using the Service to harass, exploit, or harm minors
  • Reselling, sublicensing, or commercially redistributing the Service without our prior written consent

We may investigate and take action, including suspension or termination, for violations of this section.

5. AI-Generated Content (Ascendant Assistant)

Optional AI features may generate suggestions, ideas, or summaries based on information you provide.

  • AI output is provided as-is and may be incomplete, inaccurate, or unsuitable for your situation.
  • Parent or guardian review and approval are required before any suggestion is added to a committed plan. Nothing is auto-scheduled without that approval.
  • You remain solely responsible for all educational decisions made after reviewing any suggestion.
  • Ascendant does not warrant that suggestions will align with any particular curriculum, learning theory, or legal requirement.

6. Subscriptions, Trials, and Billing

  • Paid plans, trial offers, and pricing are described at the time of purchase or on the pricing page and may change going forward.
  • A household shares one plan tier.
  • You may start on Journal or Assistant (where offered) and change tiers subject to then-current product and billing rules.
  • When billing is active, payments are processed by our payment provider. Their terms may also apply.
  • Unless otherwise stated, subscription fees are non-refundable except where required by law.
  • You may cancel as provided in the application or by contacting us. Cancellation typically stops future charges; access generally continues until the end of the then-current billing period unless otherwise stated.

7. Your Content and Intellectual Property

  • You retain ownership of the content you upload or enter into the Service (including logs, notes, photos, and student records).
  • You grant us a limited, worldwide, non-exclusive license to host, store, process, display, and transmit that content solely as needed to provide and improve the Service.
  • We retain all rights in the Service itself, including software, design, branding, and documentation.
  • Knowledge Tree data may include third-party or licensed material that is subject to separate attribution or license terms presented in the product.
  • Your own curriculum materials and teaching resources remain yours. Ascendant does not claim ownership of books, programs, or curricula you use.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT DATA WILL NEVER BE LOST.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE (OR OUR OFFICERS, DIRECTORS, EMPLOYEES, OR SUPPLIERS) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, REVENUE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, WHETHER BASED IN CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) FIFTY U.S. DOLLARS (US $50).

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

10. Indemnification

You agree to indemnify, defend, and hold harmless Gray Matter Technologies LLC, Ascendant, and their officers, directors, employees, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your content
  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any law or third-party right

11. Termination

You may stop using the Service at any time and may delete your account as provided in the product or by contacting us.

We may suspend or terminate access to the Service (in whole or in part) if you violate these Terms, if required by law, or if we determine that continued access creates risk for the Service, other users, or us.

Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, and indemnification) will survive.

12. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page and revise the “Last updated” date. If we make material changes, we will provide additional notice when required or appropriate (for example by email or in-product notice).

Your continued use of the Service after the effective date of the updated Terms constitutes acceptance of the changes.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Missouri, without regard to its conflict-of-law principles.

Except where prohibited by law, any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Christian, and you consent to personal jurisdiction in those courts.

14. General

  • These Terms constitute the entire agreement between you and us regarding the Service and supersede prior agreements on the subject.
  • If any provision is held unenforceable, the remaining provisions will remain in effect.
  • Our failure to enforce any provision is not a waiver.
  • You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
  • The Service is operated from the United States.

15. Contact

Questions about these Terms: hello@ascendantfamilylearning.com or through the contact page.

Educational disclaimer. Ascendant helps families organize learning and keep records. It does not provide legal advice or guarantee compliance with any state or country requirements. You remain responsible for understanding and meeting applicable rules.

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